Support

Need help?

We're here to help with any question about Tswap.

Email support
soporte.tswap@gmail.com
How do I post an item?+

Tap the center button on the bottom bar, add at least 2 photos, a short description and the estimated value range.

How many items can I post for free?+

You can have multiple active items to swap.

How do I report a user or item?+

Open the user's profile or the item and tap the menu (•••) → Report. You can also block the user.

How do I delete my account?+

Open your profile → scroll to 'Delete account'. We'll delete all your data and listings.

Is Tswap responsible for the swaps?+

Tswap is just a platform that connects people. Each swap depends on the users involved. Coordinate in public places and inspect the item carefully before closing the swap.

We answer Monday to Friday. Try to include as much detail as possible (screenshots, username, item ID) so we can solve faster.